Support
FAQ
How do I report a bug or get in touch?+
Open a ticket on the Contact Claythoria page for crash and bug reports, feature requests, refunds, or anything else. You can also write to contact@claythoria.com directly.
How does the 7-day free trial work?+
The Claythoria Visualizer free 7-day trial begins when you confirm inside the application, not at the initial download, so you do not have to begin using it right away if you choose not to. The free trial has every feature included in the purchased version, watermarked, which will disappear upon purchase.
How many computers can I use the Visualizer on?+
Your Claythoria Visualizer can be utilized on up to 5 compatible devices. You can free a slot at any time from your account page.
Where can I find the license key?+
Your account is the license. Signing in, inside the app, activates it.
What if I am having some technical issues with my Visualizer?+
We hope that any and all technical issues will be immediately shared with us through the "Contact Claythoria" link. A reply is typically sent within 24 hours. We also encourage you to send any questions or comments to the same link.
Still stuck? Open a ticket and we will get back to you by email.